Why digital solutions in healthcare so often fail – and what really works.
The fault is not in the technology, but in the process.
The DACH region is lagging behind when it comes to digitalization. With an average EMRAM score of 2.3, we are well below the EU average of 3.6. But the real problem is different: 70% of all digitalization projects in healthcare facilities fail.
Why? Because most companies simply digitize their inefficient processes 1:1. 85% of the institutions surveyed admit to having done exactly that. The result: Instead of relief, only 28% of nursing staff actually experience work being made easier through digital tools.
There have long been examples that work. AI-supported doctor's letter systems have been proven to save 40-60% of documentation time. Intelligent shift planning measurably reduces administrative effort. Automated medication processes reduce error rates and at the same time relieve the burden on staff.
The study “Digitalisation & Automation as a Relief Factor in Healthcare Facilities 2025” shows for the first time comprehensively where German, Austrian and Swiss clinics and care facilities stand - and what they can learn from the successful 30%.
You will find in it:
- Which specific factors determine success or failure
- How facilities approach automation the right way
- Where AI is already creating demonstrable relief today
- Which processes pay for themselves the fastest
Download white paper:
*This study is based on surveys of over 400 decision-makers in healthcare facilities in the DACH region and offers concrete recommendations for action instead of theoretical concepts.*