01Trigger
A consistent end-to-end validation process was lacking.
Planning, documentation and approval were not standardised across the organisation; requirements and results could only be traced to a limited extent.
Hospital logistics
02/ 3Next use case ↗
USE CASE · Organisation & Governance
Standardise an organisation-wide validation process
How process definition, tool design, piloting and training were implemented in parallel with an organisational restructuring.
PROJECT AT A GLANCE
What this engagement was about.
02Our assignment
Standardise the process, tool design and training.
Develop an agreed end-to-end process, test it in pilot projects and prepare a robust organisation-wide rollout.
03PEC in the project
Coordinate analysis, piloting and rollout from a single source.
PEC combined process design, stakeholder alignment, the tool suite, reporting and standardised learning content in a single implementation programme.
01 · RESULTS
Project impact at a glance.
02 · STARTING POINT
Connect the starting point to a clear target state.
There was no consistent, standardised procedure for planning, documenting and approving validation activities. As a result, requirements and results were not sufficiently traceable. At the same time, the functions involved were undergoing an organisation-wide restructuring.
Target state
- define a traceable end-to-end validation process
- align roles and handovers across all functions involved
- standardise tool and documentation requirements across the organisation
- support implementation through piloting and standardised training
03 · APPROACH
From a shared understanding to robust implementation.
- 01
Capture the current state
Make the existing process landscape, gaps and interfaces visible and compare them with robust reference processes.
- 02
Develop the target process
Define measures with the development teams involved and align responsibilities.
- 03
Pilot and validate
Test the new process in selected projects, assess its benefits and incorporate improvements.
- 04
Prepare the rollout
Set up the tool suite, reporting logic and standardised learning content for the organisation-wide rollout.
04 · TRANSFERABILITY
When this project pattern becomes relevant.
when quality-critical processes are not documented end to end
when requirements and results are not sufficiently traceable
when multiple functions use different procedures and tools
when process harmonisation must be achieved in parallel with organisational change