01Trigger
A viable core process was lacking after a separation.
Data, rules, nomenclature and system ownership had to be reorganised to ensure auditability and stable operations.
Hospital logistics
03/ 3Next use case ↗
USE CASE · Digital & Technology Enablement
Establish business intelligence and reporting for a critical core process
How process design, data migration, tool development and operational delivery were combined to create an auditable, scalable approval process.
PROJECT AT A GLANCE
What this engagement was about.
02Our assignment
Rebuild data, process and reporting as an integrated solution.
Migrate existing data, design a complete approval process and represent management KPIs in a shared digital solution.
03PEC in the project
Develop the solution and embed it in operations.
PEC was responsible for process development, migration, tool development, KPI reporting, rollout and continuous improvement during ongoing operations.
01 · RESULTS
Project impact at a glance.
02 · STARTING POINT
Connect the starting point to a clear target state.
Following the separation of existing systems, data, rules, nomenclature and responsibilities for a business-critical approval process had to be reorganised. Without an integrated solution, auditability, transparency and a reliable foundation for operations were lacking.
Target state
- establish a complete and auditable end-to-end process
- migrate existing data securely to a new system landscape
- represent core functions and management KPIs in a shared solution
- secure operations and continuous improvement for the long term
03 · APPROACH
From a shared understanding to robust implementation.
- 01
Analyse the process
Systematically capture workflows, participants, data requirements and applicable policies.
- 02
Separate data and systems
Migrate relevant data, establish the technical prerequisites and reassign responsibilities.
- 03
Develop the tool and reporting
Implement core functions, approval steps and management KPIs in a shared solution.
- 04
Take over operations
Combine rollout and operational delivery with continuous process and software improvement.
04 · TRANSFERABILITY
When this project pattern becomes relevant.
when business-critical processes need to be rebuilt following a separation
when data, rules and system ownership are distributed across multiple functions
when auditability and management transparency are required at the same time
when a digital solution must not only be introduced but operated for the long term